Gerry Kassab - Chair

Gerry Kassab is one of the founders of this Consultancy with over 8 years private and 14 years NHS experience across a broad range of management disciplines.

After graduating from university with a degree in Industrial Technology and Management, he joined Allied Lyons. After four years, encompassing many interesting and innovative projects, he left to travel and see the world as a freelance consultant – working in Bermuda, Middle East and Europe.

On returning to the UK, he acted as a freelance consultant primarily delivering outsourcing solutions and undertaking efficiency or business process re-engineering reviews for blue chip companies within banking, manufacturing, utilities and the public sector.

Gerry’s introduction to the Health Service was in 1987, undertaking efficiency or process reviews and supporting competitive tendering of FM services. Since then, Gerry has continued to maintain a strong professional interest and personal affinity for the staff, and change and performance issues facing the NHS.

Over the past 7 years Gerry has focused Green & Kassab principally to assist Health Care organisations with the management of change in both clinical and non-clinical areas - in particular developing significant expertise in the field of integration and re-profiling of services, improving service productivity and achieving financial balance.

Charles Simmons - Executive Director

After graduating from University in 1986, Charles was recruited as a NHS Management Trainee for the South East Thames Regional Health Authority. In 1988, Charles left the employment of the NHS to become a partner for a firm of independent Management Consultants specialising in the NHS. In 1996, Charles joined Green & Kassab as a Senior Partner.

Charles is best known for his work on cost improvement. Over the last 25 years, he has led over 40 major cost improvement projects that have delivered real tangible savings in excess of £95M. Charles and his team have delivered savings solutions across all clinical and non-clinical services and have investigated internal themes such as leadership, planning, resources, processes, patient needs and outcomes.

In addition, Charles has been responsible for over 1,000 other consultancy assignments in the last 25 years. These projects have focused on a range of issues including quality improvement, business process re-design, performance improvement, income generation and marketing. Additionally, Charles has managed a number of major service re-configuration projects and business cases as well as a number of dedicated service reviews, procurement exercises, option appraisals and project management exercises.

Charles has spent the majority of the last 25 years working across the NHS covering all aspects of the service, including medical, nursing, AHP, support services and corporate functions in the acute, mental health and primary care sectors. However, Charles has also undertaken projects for clients in the commercial sector, government agencies and the voluntary sector.

Within Green & Kassab Ltd, Charles is the Director responsible for quality and finance. He was responsible for ensuring our accreditation under ISO9001 and is particularly proud of our 98.5% project client satisfaction rate that we have achieved for our work across the board.

Doug Bailey - Chief Executive

Doug joined Green & Kassab in 2004 as Director of Consulting and became Chief Executive and Group Managing Director in 2008, where he provides the operational lead for the Groups activities.

He has a unique range of skills and expertise across the broad spectrum of Public and commercial enterprises and applies these to assisting clients with the range of strategic and operational business challenges that they face.

After graduating, Doug held a number of senior Facilities Management roles within both the Private and Public Sector, before undertaking a successful 26 year career in the NHS, where he held both the positions of Director of Operations and Director of Facilities within the Acute Hospital environment.

During his time in the NHS Doug held various secondments which included, working on the development of the Facilities Management aspects of the NHS Plan, and developing patient pathway protocols in a range of clinical specialties using lean process methodologies.

Doug has applied this learning from the NHS to his PRINCE2 project management skills, to become a programme and performance specialist, with an exceptional track record of achieving savings and efficiencies, within change projects/recovery and/or turnaround. He is experienced in managing transformation programmes including, restructure and/or downsizing, and has a proven ability to lead change programmes in both public and private sectors. Doug will manage and drive complex projects with a strong leadership style and operate strategically.

Over the past five years Doug has developed the Green & Kassab Group to offer a range of business improvement solutions principally to assist client organisations with the demands of running and maintaining successful business activity in these demanding times.

Consultancy Team

Martin Bolding - Group Operations Manager

Martin has worked for Green & Kassab over the last 8 years as a Consultant and built up an excellent portfolio of clients across both the public and private sectors. He has recently moved into the role of Group Operations Manager, assisting the CEO in a broad range of operational functions and requirements which support the business activities of the Company.

With extensive experience of successfully delivering a wide range of ‘best value best practice’ projects to meet identified service requirements across both the public and private sector, Martin is able to provide a strategic review of current operations, generated scenarios and options for future service delivery.

Martin’s other specialities include: Market Testing, Benchmarking, Cost Improvement Programmes, and Development of internal SLAs.

Nick White - Head of Recruitment

Nick Joined Green & Kassab as Head of Recruitment in 2010, prior to working previously with one of the leading international recruitment companies. As an experienced search and selection specialist, Nick has an impressive specialist network that covers a large portfolio of global FM service providers and multiple public sector organisations, throughout the UK.

Having worked in recruitment for over 13 years, Nick has extensive experience in placing entry level temps right up to senior board level recruitment. He understands how businesses rely on the right staff in the right roles from every angle of the business. This, coupled with his expert knowledge in the FM & Estates market working with clients such as G4S, Balfour Beatty Workplace, Lend Lease & Sodexo, allows him to be flexible and understanding of their business, rather than just the recruitment assignment.

Darren Jones - Senior Technical Advisor Hard FM / MD Low Carbon Europe LLP

Darren Jones B.Sc. (Hons) Eng Tech. LCIBSE, has over 15 years hard FM experience within the NHS. He has supported Trusts around the country, looking at improving the utilisation and cost effectiveness of their buildings maintenance, waste, space utilisation, energy, carbon and service outsourcing etc.

More recently, Darren has been active in the carbon reduction and sustainability agenda. He is a CIBSE Low Carbon advisor, he tutors for CIBSE running the UK TM44 Air Conditioning Inspection courses. He was the first Accredited Air Conditioning Inspector in the UK and is a DEC Low Carbon Energy Assessor.

With extensive experience in Energy Audits for Hospitals and International clients, Darren has been instrumental in improving energy efficiency and reducing carbon footprint for many large scale government and commercial organisations. Darren has won the national Low Carbon Energy Assessor – EPC of the year award 2010.

Ria Larkins - Junior Consultant

Ria joined Green & Kassab prior to working previously with one of the leading providers of private health care. Over the last few years, Ria has been supporting a range of Green & Kassab’s consultancy projects, around benchmarking and value testing assignments. Ria has also project led a number of OJEU tender submissions and has a direct responsibility in company QMS processes and procedures.

Henry Peters - Senior Technical Advisor Soft FM

Henry brings over 20 years of experience in facilities management and the delivery of support services to his work as a Consultant. He specialised in operational management within the public sector before transferring to the private sector where he firstly worked in business development for a major provider of support services before moving on to consultancy in 2002.

During his time as a consultant, he has worked for both large public sector organisations and for a number of companies working within the field of facilities management, providing advice on strategic development of business, business development work, outsourcing, mobilisation of contracts and FM service reviews. He has particular expertise in NHS catering and NHS cleaning services.

Dipak Duggal - Senior Pharmacy Consultant

Dipak is a highly experienced Chief Pharmacist and former Clinical Director with over 20 years NHS experience. Dipak has successfully led a number of large multidisciplinary, cost reduction, service redesign, quality assurance and modernisation projects for both Acute and PCT clients.

Dipak was previously the youngest Chief Pharmacist in London with Systems Science, Health Management (MBA) and a Masters in clinical research.

Steve Denton - Senior Imaging Consultant

Steve is a former Radiology & Pathology Business Manager and has been employed at a senior managerial level within the NHS and commercial medical sector for over 28 years. He has worked in general management within a variety of large NHS University Teaching Hospitals and has gained valuable commercial medical sector sales & marketing experience at board level in the UK, Northern Europe and USA.

He has managed an operational budget of £44M with strategic and operational responsibility for, 1,500 staff and 21 clinical support services.

Steve has undertaken a wide variety of consultancy projects with NHS and private sector clients. Recent projects undertaken include: service reviews of clinical support services, commissioning Radiology services, project lead for the installation of new capital equipment, reviewing the management of consumables and supplies, business case development to OBC and FBC levels, reviewing patient pathways and undertaking option appraisals for the purchase of capital equipment.

He has extensive project management experience (PRINCE 2) and has offered technical support to PFI/LIFT and Diagnostic Treatment Centre (DTC) projects.

As well as a number of NHS managerial qualifications, Steve has an MBA, is a PRINCE 2 practitioner and a certified Lead ISO Auditor.

Usharanee Vellayappan - Senior Therapies Consultant

Usha is an experienced Clinician and Senior Service Manager. She has a successful and strong consultancy track record. Previously, as a In-house Senior Manager, she was involved in taking an entire NHS physiotherapy service of 30 clinical staff, their support staff and a multidisciplinary rehabilitation ward team through a period of financial turnaround/cost improvement;this included service reorganisation, cost savings, change management, merger and relocation into a new PFI building.

Usha has worked around the world and this has enabled her to bring a wealth of experience to the NHS.

Mark Campbell - Senior Pathology Consultant

Mark is a specialist within the field of Pathology and has gained a varied and wide amount of experience from working within the healthcare settings of the Military Hospitals, Private Hospitals and Private Laboratories, Clinical Trial Organisations and Pharmaceuticals and the NHS.

Mark originally qualified as a Biomedical Scientist and has since gained post graduate qualifications in general management and has developed a very successful career as a freelance management and change consultant within the Healthcare arena.

He specialises in delivering change and operational and financial turnaround of Pathology services.

Mark has delivered a fully comprehensive portfolio of consultancy projects with a very successful track record.

Jeanette Hucey - Senior Orthopaedic Consultant

Jeanette is a former NHS senior manager who has extensive experience of working across a broad range of organisations and with individuals to deliver service review, design, change and performance management.

She has worked in a variety of senior management posts within the NHS, both at national and local level, inter-organisationally and with partner organisations across local health communities. As an Associate Director, she led the National Back Pain Collaborative and subsequently became an integral member of the Department of Health’s National Orthopaedic Project, leading local teams in supporting challenged healthcare organisations to deliver sustainable service improvement.

Jeanette was a member of the National Orthopaedic Project Team (from 2003 to 2005) contributing to the design, development and delivery of a Tailored Support Programme to provide customised support to 40 health communities at greatest risk of under achievement of the 6 month wait target in orthopaedics.

She led the implementation programme for 3 Support Teams drawn from the Department of Health, NHS Modernisation Agency, British Orthopaedic Association and NHS, supporting each ‘high risk’ health community to ensure that by March 2005, 80% of orthopaedic patients waited no more that 6 months for their treatment, with 100% compliance by December 2005. These targets were successfully achieved by the respective client organisations.

Her current/recent consultancy work includes Service Reviews, Manager and Team Development, Executive Coaching, Service Redesign and Modernisation, Capacity Modelling, Patient Pathway Redesign and Care Stream Review and Peer Review Framework.