 Each assignment carried out by Green & Kassab is either directly undertaken by a Director, or is overseen by a Director, to ensure that your requirements are fully met by our assigned consultants.
Green & Kassab operates to the code of professional conduct laid out by the Institute of Management Consultants.
In addition, we operate a formalised ISO 9001 Certificated Quality Assurance system which is overseen by the Senior Directors of the firm to ensure that our work meets the expectations of our clients. Specifically, our Quality Assurance system involves:
- Rigorous pre-selection of associate consultants
- Precise matching of consultants expertise to client requirements
- Detailed agreement of client requirements
- Project planning
- Regular project control mechanisms
- Review meetings with project team and client
- Rigorous report review & assessment
- Formalised processes for project initiation, variation and sign-off
- Survey of client views
- Debriefing and in-house review of assignment on completion
- Maintenance of all working papers for up to five years
- Post-assignment review of work undertaken (free of charge).
In addition, Green & Kassab is fully covered by Professional Indemnity Insurance and operate insurance policies on all our key personnel. |
About Green & Kassab
